Terms and conditions
Please read the terms and conditions carefully. By placing an order with Ton Atelier, you agree to the terms and conditions listed below.
By accessing and using the DTF Supplies website, operated by Bespoke Prints & More Ltd., you agree to comply with and be bound by these Terms and Conditions.
Custom Transfers/Apparel:
- All sales of custom transfers/Apparel are final. We do not offer refunds or exchanges for custom transfer orders once they have been processed.
Ink and Consumables:
- Returns for ink and consumables must be initiated within 30 days of the purchase date.
- Products must be returned unopened and in their original packaging to be eligible for a refund.
- A 20% restocking fee will be applied to all returned ink and consumable products.
- Shipping costs associated with the return of ink and consumables are non-refundable.
General Terms:
- Prices are subject to change without prior notice.
- Orders are processed and shipped based on product availability and order volume.
- Bespoke Prints & More is not responsible for delays in shipping caused by external factors such as weather, carrier issues, or any other unforeseen circumstances
Cancellation Policy:
- Orders for custom transfers/Apparels cannot be canceled once they have been processed.
- Cancellations for ink and consumables must be requested before the order is shipped. Once the order has been shipped, the return policy outlined above will apply.
Damaged or Defective Products:
- Customers must inspect all products upon receipt and report any damage or defects within 7 days of receiving the order.
- Bespoke Prints & More will replace or refund the cost of damaged or defective products in accordance with our warranty policy.
Contact Information:
For inquiries, concerns, or returns, please contact our customer service at bespokeprintsmore@gmail.com or call 5879666241, 5879666251
Note: These terms and conditions are subject to change at the discretion of Bespoke Prints & More. Customers are advised to review the terms and conditions before making a purchase.
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Contact Bespoke
- 587-892-9370
- Calgary, Alberta
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- tel : 587 966 6251
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- Bespokeprintsmore@gmail.com